In this video Tara shows us how she installed the racks in 4 minutes flat!

The key is the screws that we supply. You can screw them into any sheetrock wall, without worrying about hitting a stud.

In fact, it's better to attach one of the rack pieces to a stud if you can find one. Just don't be tempted to attached both pieces to a stud - most of the time studs are installed at 16" centers which is too wide for regular skateboards.

We recommend that you space the legs that stick out of the rack 12" apart. This will then fit between the trucks of most skateboards.

Longboards, RipStik's ® and Razor's ® fit almost regardless of the spacing.

Ordering

How do I place an order online?

Ordering at Sk8board Racks is easy and convenient! Simply select your favorite items, add them to your shopping cart and click "check out" for your order total. The final shipping and local tax will be shown on the order review page before you place the order.

Can I place orders by phone?

We accept phone orders toll-free at (800) 637-0264 . Our customer-care consultants are available 7 days a week 8AM to 9PM EST to answer your questions. We'd love to talk to you!

Can you put a "rush" on my order?

If you need your items before the normal processing and shipping time, please call customer service at (800) 637-0264 during regular business hours any day 8AM to 9PM EST. We will do everything we can to accommodate your request.

What are my payment options?

Orders can be placed online using Visa, MasterCard, or American Express. We do not take Discover, sorry. If you'd like to pay by check, your order must be placed by phone. After your order is placed, please send your check to:

ATTN: Customer Service Manager 
Ordering Processing/Check Order
Sk8board Racks
922 Highway 81 East
Suite #130
McDonough, GA 30252

Please note that all orders by check or money order will be shipped upon receipt of payment.

Do you charge sales tax?

Sales tax will only be assessed for orders that are shipped within the state of Georgia (7%).

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Order Tracking & Updates

How do I check the status of my order?

You have several options for tracking your order:

• Use the tracking link in the email that we sent you when your order was shipped.
  
• Call us toll-free at (800) 637-0264 and we will be happy to update you.
  
• If your order is shipped directly from one of our vendors, please contact our customer-care department at (800) 637-0264 for tracking information. 

Will I get an email confirmation after I place my order?

Yes, you will immediately receive an email confirmation of your order.

How do I make changes or cancel my order?

You may make changes or cancel your order as long as the order has not been processed. We strongly suggest you speak with a customer-care representative as soon as possible with changes or cancellations so we can accommodate your request without any additional charges.

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Return Guarantee and Exchanges

What is your return and exchange policy?

We at Sk8board Racks pride ourselves on carrying high-quality items, and we hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase, please contact our customer-care consultants at (800) 637-0264 for a return authorization within 30 days of receipt of your order. All returns must be approved by our customer-care department.

Read our complete return policy.

How long before I receive my refund?

All refunds are processed upon inspection of items. Once your returned items have been processed, a credit should post to your credit card (minus any shipping and restocking fees you incurred on your original order) within 30 days.

Do you charge a restocking fee?

If the return is a result of a manufacturer error or a shipping error on our part you won't even have to pay the return shipping. If you wait more than 30 days or simply wish to return any items return shipping is your responsibility and a 10% restocking fee will be deducted from your refund to cover our costs. We hope you understand.

What if I received my order, but some items are damaged?

Please inspect all items carefully when you receive your order. If there's any damage, please call our customer-care department at (800) 637-0264 at your earliest convenience, but no later than 7 days after the package was delivered. A customer-care specialist will help you file a claim with UPS.

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Shipping

When will my order ship?

Our shipping model is easy to understand! Processing time (pulling and packaging your order) plus shipping time equals delivery time. Each order is processed within three-to-five business days.

To offer you the widest selection of high-quality and unique products, we use additional vendors for some of the items on our Web site.  Because shipping may vary depending on the vendor, please see "item details" for production times. Please note that, in some cases, you may receive multiple packages. 

Do you ship to Post Office Boxes?

Yes, we can ship to PO Boxes with USPS only. UPS and Fedex are required to have a physical address for delivery.

Do you ship to APO/FPO addresses?

Yes. However, we do not guarantee delivery times on these orders.

Do you ship internationally?

Please call us to discuss your order. We will get a shipping quote for you, no matter where youo live.

How is shipping calculated?

Shipping is pre-calculated for all our products and is based on the weight and size of the items you selected and the shipping destination.

What are your shipping options?

We work with USPS, UPS and Fedex and offer regular ground shipping and a variety of expedited options. Please call us toll-free at (800) 637-0264 with your order and we will quote you for expedited shipping.

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FAQ's

Do you have a printed catalog?

Unfortunately, we do not offer a printed catalog. You can view our entire collection online.

Do you have an affiliate marketing program?

Yes, for some of our products. Please contact us for more information.

What is your contact information for the press?

All press inquiries can be sent to through our contact page.

I am a vendor. How do I submit my products for consideration?

In our quest for unique products we welcome vendor enquiries. Please email us through our contact page.

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Privacy and Security Policy

Are online transactions on your site secure?

All the information you provide, including your credit card information, is secured using Secure Sockets Layer (SSL) encryption technology. We use SSL technology to prevent your information from being intercepted and read as it is transmitted over the Internet.

How do you use my contact information?

We request your email address so that we can email you an order confirmation. We request your phone number to contact you in case we need to give you an order update or if the shipping company needs to contact you. Rest assured, we never rent or sell your contact information to anybody, for anything.

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Contact Us

If you have any questions and would like to speak with a Sk8board Racks customer-care representative, you can contact us using phone, email or postal mail. Visit our contact page for details or call us toll-free at (800) 637-0264 7 days a week, 8am to 9pm EST.

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So, we've decided to remove our list of current and future sites from this page, and leave you with a glimpse of what our SEO knowledge can do; our very first retail website www.RoyalTiki.com, still a great place to buy Hawaiian Tiki, Tiki Statues, Tiki Signs, Tiki Totems and Tiki Masks. :)